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When BPO Association organizes a series of 26 conferences across India from May 23, it promises an insight into leading issues related to the sector
Thursday, April 26, 2012
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The unit of Deutsche Telekom is cutting costs to preserve cash for investment in its network as part of a bigger restructuring following the failure of its proposed $39 billion purchase by AT&T Inc late last year due to regulatory opposition
Monday, March 26, 2012
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Company plans to increase India headcount to over 10,000 and is setting up a new facility in Mysore as well as evaluating a new facility either in Nasik or Nagpur
Wednesday, March 21, 2012
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The report said that two Indians, claiming to be IT workers at call centres, met undercover reporters and boasted of having 45 different sets of personal information on nearly 500,000 Britons
Monday, March 19, 2012
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The partnership aims to set up a 135 seat delivery center in Chand, a village in Chhindwara District in Madhya Pradesh to empower the Indian youth and create employment opportunities
Thursday, February 23, 2012
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The new firm, Nippon TCS Solution Center, will focus on the Japanese market and provide a range of service for IT, business process outsourcing (BPO) and infrastructure services to Japanese corporations
Thursday, February 09, 2012
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The China Mobile (Luoyang) Call Centre is part of an effort of China Mobile, the world's largest mobile phone operator, to integrate its provincial and regional services and set up national calling centres in China
Thursday, January 12, 2012
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The new facility in Patna will be situated at BSNL exchange, Patel Nagar, Bailey Road. It will service BSNL's base of prepaid, postpaid and 3G cellular subscribers in the telecom circles of Bihar and Jharkhand
Monday, November 28, 2011
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The acquisition will build on Serco’s BPO capabilities in Australia, which include the successful operation of transport information and integrated transport management systems in Queensland, New South Wales, Western Australia
Wednesday, November 02, 2011
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Armed with cloud capabilities, the BPO arm of Infosys is working on innovative operating models with new service lines
Friday, September 02, 2011
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Infosys BPO's partnership with Alcoa started in 2004 and has grown to include services across finance and accounting and knowledge services processes
Monday, August 29, 2011
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The Manjakkudi center has a capacity of 120 seats, and will open with a 50-seat pilot project for an international client in the retail sector
Friday, August 26, 2011
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The BPO arm of Infosys is looking at legal process organizations and other functional areas for expansion
Thursday, August 25, 2011
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The BPO arm of Infosys believes that the present economic situation in the US offers opportunity to deliver newer things in a cost-effective fashion
Wednesday, August 24, 2011
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The huge amount of data generated yields a great business opportunity for emerging countries
Wednesday, August 24, 2011
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Estimations are that the $2 billion sector is going to triple by 2015 as demand for data analytics and research is surging massively
Wednesday, August 24, 2011
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According to Gartner, key economies like India and China will see growth in the BPO market with rise in demand for outsourcing services in customer management, accounting, banking and financial sectors by 2015
Monday, August 22, 2011
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The expansion at Rothesay is the latest phase of growth for the Scotland-based Indian company, as it continues to offer new business for UK and EU-focused clients
Monday, August 22, 2011
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Essar Group's business processing arm, Aegis is planning to add another 270 seats to its current BPO center in Srinagar which currently employs 230 people
Monday, August 08, 2011
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As a part of the third-party service agreement, McCamish would provide services for selected life insurance products, including conversion of data, policy administration and customer support
Wednesday, August 03, 2011
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